1. Introduction

Opytech Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website at www.opytech.com (the “Site”)
• Purchase and use our cTrader to MetaTrader Bridge product
• Contact our support team
• Subscribe to our newsletter

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our products.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our Site or products, including:

• Contact information (name, email address, phone number)
• Billing information (billing address, payment information)
• Account credentials for our services
• Correspondence with our support team

2.2 Automatically Collected Information

When you use our Site, we may automatically collect certain information, including:

• Device information (browser type, operating system, IP address)
• Usage data (pages visited, time spent on Site, click patterns)
• Performance data related to our software (anonymized)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our products and services
• Process transactions and send transaction notifications
• Respond to your inquiries and provide customer support
• Send administrative information, such as updates, security alerts, and support messages
• With your consent, send marketing communications about new products, special offers, or other information
• Monitor and analyze usage patterns and trends to improve the user experience
• Protect against unauthorized access and legal liability

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, hosting providers).
• Legal Requirements: We may disclose information when required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential cookies: Necessary for the Site to function properly
• Preference cookies: Enable the Site to remember your preferences
• Analytics cookies: Help us understand how visitors interact with the Site
• Marketing cookies: Track visitors across websites to display relevant advertisements

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by OpyTuch. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

9. Children’s Privacy

Our Site and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@opyshopz.com

Postal Address: OpyTuch, 71-75 Shelton St, London WC2H 9JQ, United Kingdom